Refund Policy

At Torfia, we want you to be satisfied with your subscription. However, due to the digital and instant nature of our service, we maintain the following policy:

Refund Eligibility

Refunds are evaluated on a case-by-case basis. We may issue refunds in cases of:

• Duplicate or erroneous charges
• Technical failures preventing access to the service
• Billing errors on our part

Non-Refundable Cases

Refunds are generally not provided for:

• Change of mind or dissatisfaction with generated AI content
• Unused subscription time or generations
• Violations of our Terms of Service

Process

To request a refund, please contact support@torfia.com with your account email and reason for the request. All refunds are processed through Paddle.

For any questions, reach out to support@torfia.com.